Manage Account Payment Methods & Billing

Follow the steps below to access your Stripe account through SingleOps. In Stripe, you can update payment method on your account, update your credit card payment on file, download invoice copies, add a new payment method, pay an open invoice, etc.

⚠️ Note: You will need to be an Admin and marked as an Account Owner to see the Subscription section in SingleOps.

 

  1. Navigate to Setup > Account Settings
  2. From the Account Settings menu, select Edit Subscription
  3. Scroll to the bottom and click the View button where the Edit Payment Method is viewed.
  4. This will take you to a new tab. Log into Stripe. From there, you can update the payment method on your account, update your credit card payment on file, download invoice copies, add a new payment method, pay an open invoice, etc.


    If you did not receive the email or require further assistance, please contact the SingleOps Support Team.

 

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2 comments
  • I did not receive the email from Stripe in order to update my account.

     

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  • Hi Leah! Please contact SingleOps Support! 

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